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Privacy Policy

 

Privacy Policy

Effective Date: November 2025
Website: www.ioGenies.com
Company: ioGenies Solutions LLP

1. Introduction

This Privacy Policy explains how ioGenies Solutions LLP collects, uses, and protects personal information obtained from visitors and users of our website and IoT services.

2. Information We Collect

We may collect the following information:

  • Personal details: name, email address, phone number, and business address.

  • Device and usage data from IoT devices connected to our platform.

  • Optional uploads such as installation photos or documents.

  • Analytics data through Firebase to understand usage and improve performance.

3. How We Use the Information

Your information may be used to:

  • Operate and maintain our IoT services and website.

  • Improve user experience and service quality.

  • Provide customer support and respond to inquiries.

  • Ensure compliance with security and technical standards.

4. Data Sharing

We do not share or sell your personal data to third parties. Data may be stored securely on cloud infrastructure managed by trusted providers only for service functionality.

5. Cookies and Analytics

We use Firebase analytics and related technologies to collect anonymous usage data. You can manage or disable cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect user data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and users acknowledge this risk.

7. Data Retention

We retain collected data only as long as necessary to provide our services and comply with legal obligations.

8. User Rights

You may request correction or deletion of your personal data by contacting us at connect@iogenies.com. We will process requests as per applicable data protection laws.

9. Children’s Privacy

Our services are intended for business users and not directed toward children under 18. We do not knowingly collect information from minors.

10. Updates to This Policy

ioGenies Solutions LLP reserves the right to update this Privacy Policy periodically. Updates will be reflected with a new “Effective Date” on this page.

11. Contact Information

For any questions or concerns about privacy, please reach out to:
📧 connect@iogenies.com